Posted: Mar 29 2005 at 2:44pm | IP Logged

Hi everyone,

As TDA3, I also work in the Aerospace industry and understand the design issues; my titan went in to day to have the rotors replaced and new brakes under warranty.

Posted: Mar 30 2005 at 8:52am | IP Logged

Well guys - here's a bit of information that ought to irritate you.....

When I dropped off my truck this past Monday, my service writer (you know....the cute one ) showed me a memo from Nissan concerning the new rotor replacement process.  In a nutshell, it directs the dealership to replace the rotors with the new design items ONLY AFTER the vehicle has had the other TSB work done to it twice.  IOW, if you are taking in your Titan for the first time, expect the dealership to turn your rotors, install new pads and send you on your merry way.  NO NEW ROTORS FOR YOU TODAY LAD!

Apparently, Nissan is doing this in order to prevent a "run on the bank", if you will, and depleat their stock of new rotors.  Now, whether your dealership will tow the line as directed by this memo, remains to be seen.  I know my dealer is going to bat for me and insisting that I get new rotors.  My service writer thinks this directive stinks and so do I.

You know....it's one thing to get a black eye because of a design issue.  Hell - I can deal with that.  But telling a customer, "Yeah we've got the new parts that will fix your problem once & for all, but I can't give them to you because you have to go through two rotor turnings first" is BULL !  What public relations idiot would do such a thing?  Hell....why not just run a TV commercial saying "We at Nissan don't give a crap about you.  Go buy a Ford/Dodge/Chevy."  Wouldn't that be just as affective?

I'm trying to hang in there Nissan and give you the benefit of the doubt.  But right now you're not exactly my pal.

Tom

Posted: Mar 30 2005 at 12:43pm | IP Logged

Got the same story today.

My guess is that they are getting flooded with people like me running in to get them replaced 'before' there is a problem and they (Nissan) can't keep up with the demand for the new parts.

It's almost worth going out and buying aftermarket bits.

Posted: Apr 01 2005 at 10:24am | IP Logged

What did you end up doing with all your addons. I am also working on a lemon law claim.

Posted: Apr 03 2005 at 9:33pm | IP Logged

Had the machine in Saturday for a "shimmy" that I thought for sure was just a wheel out of balance. Nope....got the rotors turned instead. We have had this thing for only 2 weeks and it has less than 2000 miles on it.

How sad.

Posted: Apr 03 2005 at 9:40pm | IP Logged

Isn't it funny that they will do the real repair on the third try.  That's how many times they have to repair the same problem before most lemon laws kick in.  I my opinion, that's a bunch of BS.  At leat they told tda3 upfront that they are just doing what they are told to do.  It sound like his service dept thinks its a crock too.  I think after the first time, everyone should demand a loaner vehicle since it is a known problem and only a temporary fix.  This model has been out for a year, lack of parts is a crock of s**t, no matter what manufacturer you are talking about.  I bet Nissan knew about the brakes months ago through their own long term tests.

Posted: Apr 05 2005 at 11:52am | IP Logged

The part about this that just makes me shake my head is the damage this does not only to the reputation of the Titan/Nissan, but also to those industry folks that have touted the Titan.  You know, like Trailer Boats magazine that voted it Tow Vehicle Of The Year.  Duh - towing also involves STOPPING that big ass load.  Hell-LOW???

Sorry guys, I'm just venting my frustration here.

Anyhow, one would think that Nissan would be busting their ass to make this right.  For in the long run they come out looking like the hero.  But the way they're going about this brake thing is gonna cost them in more ways than just dollars.

Tom